What unit is the dimension of the product measured in?
All dimension measurements of products on Seller Center are in Centimeters.
How to view and correct your current
If inaccurate weights are entered on Seller Center, you may be charged above what the customer is being charged and will need to pay extra in shipping. You can view the weight of your currently uploaded SKUs by following the below
Steps:
Step 1: Visit Manage Products
Step 2: Click on the “Export” button. You will then have the option of selecting the category of the products you want to export.
Step 3: Click “Download” once the export file has been generated. You will receive a file in .csv format.
Step 4: Load the file into Microsoft Office OR Open Office. You may now view the weight of your products.
If incorrect weights are identified, then rectify them by editing your product details from the Manage Products Tab.
First, let’s define the difference between “package dimension” vs. “product dimension”.
Package Dimension – This refers to the size of the box, pouch, or parcel that your item will be shipped in. This 3-part measurement, length x width x height, informs fashion of the package size so that we can bill for shipping, accordingly.
Product Dimension – Separate from the package dimension is the measurement of the item itself. It gives the customer a better idea of the size of the object and helps them determine if they can accommodate it in the way they intend to use it. This information can be placed in the short description part or you can place infographics if you want to be more detailed with your item’s dimensions.
All weight measurements of products on Seller Center are in Kilograms
If the actual delivery charges are higher than the estimated delivery charges, then the seller will bear the difference in amount.
Length x Width x Height / 5000 = Volumetric Weight in kilograms rounded up to the nearest 0.5kg
There are consequences of not filling in the correct weights and dimensions of your products which include:
Impact on Payout: If the actual shipping fee exceeds the estimated fee due to incorrect weight or dimensions, then the difference shall be borne by the seller and will be deducted from their next payout.
Low Sales:Customers will see incorrect shipping fee which may be higher. Example: This seller put 600kg instead of 0.6KG for the books he was selling, hence the shipping fee is shown as such a high amount.
You can view the new Shipping Rate Card on Seller Center by following the steps listed below:
Step 1: Login to your Seller Center Account with your registered Email ID and Password
Step 2: Go to the Promotions Tab and click on Free Shipping
Step 3: Now click on Rate Card to view the Shipping Cost Details.
You may also view the shipping cost details / Rate Card while listing products on Seller Center. Upon adding the package weight and dimensions for your product, you will see an option appearing “ View Shipping Cost Details”, click on this option to view a table showing shipping cost details.